NSW Traineeship – BSB40520 Certificate IV in Leadership and Management

BSB40520 Certificate IV in Leadership and Management

Would you like to be a more effective leader? Improve your business management skills? Do you aspire to take on a leadership role?

ECTARC delivers the training for the BSB40520 Certificate IV in Leadership and Management to trainees in regulated early childhood services in regional, remote and metropolitan areas of New South Wales.  Training can commence at any time of the year.

The BSB40520 Certificate IV in Leadership and Management is a nationally recognised qualification from the BSB Business Services Training Package.

Today’s managers need to have skills and knowledge in people management, finance, WHS, leadership, marketing, business planning and industrial relations. The qualification gives owners and Nominated Supervisors new and improved leadership and management skills in these areas. People who assess or coordinate the work of other employees are ideal candidates for this leadership and management qualification.

This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and sector contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions.

Study this course if you wish to:

  • become an effective team leader/coordinator/supervisor
  • be a proactive and innovative contributor
  • be recognised as someone who can plan and consistently reach their goals
  • develop an effective and efficient team-oriented environment to achieve greater profits and strategic outcomes.

There are 12 units in total – 5 compulsory units and 7 elective units must be completed for this qualification.

Compulsory Units

  1. BSBLDR411 Demonstrate leadership in the workplace
  2. BSBLDR413 Lead effective workplace relationships
  3. BSBOPS402 Coordinate business operational plans
  4. BSBXCM401 Apply communication strategies in the workplace
  5. BSBXTW401 Lead and facilitate a team


The following elective units have been chosen based on consultation to allow for specialisation in Business Administration.  Where a student wishes to complete a different elective, this may be discussed with their ECTARC Training and Development Officer.

  1. BSBLDR412 Communicate effectively as a workplace leader
  2. BSBLDR414 Lead team effectiveness
  3. BSBCRT412 Articulate, present and debate ideas
  4. BSBPMG430 Undertake project work
  5. BSBPEF402 Develop personal work priorities
  6. BSBHRM413 Support the learning and development of teams and individuals
  7. BSBWHS411 Implement and monitor WHS policies, procedures and programs

Please note:

For a full list of electives, please visit training.gov.au/Training/Details/BSB40520

There are practical components within each unit of competency which, to be successfully completed, require students to be working or to undertake Practicum Hours within an organisation/business. Suitable organisations/businesses may include: Education and Care Services, local Councils, Gyms, large Retail/Department Stores, Supermarkets, Solicitors, Real Estate Agencies etc, as long as there are a minimum of 2 teams (example: management, administration, educators, sales, front-line staff, accounts etc) and you are able to access an office space.

Hours may vary depending on the student’s current skills, knowledge and experience, however a suggested guide is 10 hours per unit in an organisation/business to successfully practice skills and complete assessment requirements.

ECTARC Training and Development Officers can provide further information on this.

ECTARC trainees receive support from their personal ECTARC Training and Development Officer by phone, email, live webinar study sessions and face to face visits in the service.  ECTARC trainees have access to the online ECTARC Training Portal where they can access learning materials and submit assessments.  Practical assessments may be conducted through observation in the workplace, via live video conferencing or submission of video recordings. Trainees will require access to a computer and the internet to undertake this course.

Through the ECTARC Training Portal trainees can also:

– message their Training and Development Officer
– upload forms and documents
– view marked assessment tasks – students are notified as soon as an assignment is marked
– access resources – additional information and documentation to support learning.

The ECTARC Training Portal is available through secure market leading technology and students find it very easy to use. The ECTARC Training Portal increases communications with students and ensures valuable information is available when required and provides access to their student records 24 hours a day, 7 days a week. If for some reason you do not have access to the internet please contact our office to arrange an alternative study solution. Hard copies of learning materials can also be provided on request.

ECTARC guarantees that a Training and Development Officer is always available to speak to Monday to Friday 9am to 5pm and Tuesday evenings 5pm to 7pm.

Access to the Training Portal on completion

All students will have 14 days access to the ECTARC Training Portal after their course completion date to download content and any completed assessments for future reference. To download completed assessments, go to the relevant unit and click on the ASSIGNMENTS link to view your assessment tasks. Click on the assessment task you wish to copy and then right click on your mouse and choose the PRINT function. Change the destination from your printer to the PDF setting and click SAVE. If you have any questions regarding the saving of your online content, please call 02 4223 1111.

The full time traineeship completion time is 18 months and part-time traineeship is 36 months. A training plan is provided as part of the traineeship contract to guide the trainee and set assessment submission dates.

NSW New Entrant Traineeships

This training subsidised by the NSW Government.  The NSW Government is investing the additional funding over five years to cover the qualification fees for 70,000 trainees starting their traineeship qualification from 1 January 2020.  The NSW Government’s Fee Free Traineeship initiative will save trainees or their employers from having to pay up to $1,000 for training costs per trainee.

Access to fee free training is available to new entrant trainees, including school-based trainees, whose training is funded under the NSW Government’s Smart and Skilled program, and commences on or after 1 January 2020.

Existing Worker Traineeships

Please see the ECTARC Fee Schedule for current fees.

ECTARC receives notification from an Australian Apprenticeship Support Network (AASN) on a NSW Apprenticeship/Training Plan Proposal (external document sent to us from AASN), that we have been nominated as the training provider for a traineeship.

What you need to read…

Students are required to read the following documentation and ECTARC policies prior to commencing the online Enrolment Application Form (this will be sent to you by email from ECTARC) to ensure they understand their rights and responsibilities before enrolling:

What you need to get ready…

To complete the online enrolment application form, students need to:

  • provide a valid Unique Student Identifier (USI) number.
  • photo identification – driver’s licence, passport or proof of age card – take a photo of the document so it is ready to upload.
  • evidence of citizenship – birth certificate, passport or green medicare card – take a photo of the document so it is ready to upload.
  • give permission on the USI website for ECTARC to view their USI records (if applying for credit transfer only). Note: Where study was completed prior to 2015 or has not yet been reported, the student must provide a copy of their transcript for ECTARC to verify with the training provider.

Foundation Skills Questionnaire

Once you have submitted your online Enrolment Application Form you will be required to complete a Foundation Skills Questionnaire – ‘Foundation skills’ is the term that Australian Government agencies use to cover both Core Skills and Employability Skills. The five Core Skills are reading, writing, numeracy, oral communication, and learning; and the Employability Skills are teamwork, problem solving, initiative and enterprise, planning and organising, self-management, learning, and technology. ECTARC is required to identify needs of students throughout the enrolment application process and to ensure that the qualification is suitable for the student. After ECTARC receives the Enrolment Application Form, students will be provided access to the relevant Foundation Skills Questionnaire on the ECTARC Training Portal, which must be completed for the enrolment process to be finalised. ECTARC will contact the student to complete the oral component and discuss the outcomes of this questionnaire where required.

It’s a regulatory requirement that if you’re studying nationally recognised training in Australia from 1 January 2015, you will be required to have a Unique Student Identifier (USI). Your USI links to an online account that contains all your training records and results (transcript) that you have completed from 1 January 2015 onwards. When applying for a job or enrolling in further study, you will often need to provide your training records and results (transcript). One of the main benefits of the USI is the ability to provide students with easy access to their training records and results (transcript) throughout their life. You can access your USI account online from your computer, tablet or smart phone anytime.

How do you get a USI?

Visit www.usi.gov.au/students/get-a-usi

Follow the steps here to get a USI. It is easy and quick to do. When you enrol online you will be required to enter your USI number.

For detailed information on the USI please visit the Australian Government’s Department of Industry website at visit www.usi.gov.au


On enrolment you are required to upload a copy of photo identification (e.g driver’s licence, passport or proof of age card). Your ECTARC Training and Development Officer will need to sight the original document during your sign up which may occur in person or via webinar.

Evidence of Citizenship

On enrolment you are required to upload a copy of  a document that demonstrates your citizenship such as birth certificate, passport or green medicare card.

Your ECTARC Training and Development Officer will need to sight the original document during your sign up which may occur in person or via webinar.

Previous Qualifications

The Australian Governments’ Standards for Registered Training Organisations (RTO’s) 2015 requires RTO’s, such as ECTARC, to authenticate VET qualifications, Statement of Attainments and transcripts that are provided by students for the purposes of granting credit transfer or Recognition of Prior Learning (RPL). To do this students must provide copies of qualifications, Statements of Attainments and/or transcripts to ECTARC and grant permission for ECTARC to view their records on the USI Portal at www.usi.gov.au

Where permission is not granted, ECTARC will contact the issuing RTO for verification.

Please note

ECTARC requires all documentation and relevant information before fully processing enrolments. Training will not commence until all documentation is received. We want to ensure that you get any credit transfer or RPL you are entitled to and that all regulatory requirements are met.

What is RPL?

RPL is an assessment process where candidates provide evidence of previous experience to demonstrate that they hold the required skills and knowledge of one or more units of competency. Previous experience may include (but is not limited to) paid or voluntary work, life experience, professional development or formal qualifications.

Can I apply for RPL?

RPL is suited to candidates who have demonstrated experience in business administration or similar. ECTARC recommends experience of a minimum of 5 years for those wishing to apply for RPL for a full qualification, in a variety of roles within an organisation. This however, is very dependent on the individual experiences, so we encourage anyone wanting to learn more about RPL to contact ECTARC to discuss this further.

What evidence is required?

The candidate must provide sufficient evidence to demonstrate their competence against an entire unit of competency. For each unit, the following tasks provide the candidate with the opportunity to ensure that sufficient evidence can be gathered:

  • Competency Conversation – An ECTARC Training and Development Officer (TDO) will discuss with the candidate their previous experiences to determine the extent of their skills and knowledge for each unit of competency. In addition to this, throughout the assessment process, and where appropriate, Competency Conversations may also be used to confirm competence where sufficient evidence has not been provided.
  • Practical Assessment – Every unit of competency includes practical skills that must be demonstrated within a workplace within Australia. Practical assessments may be conducted through observation in the workplace, via live video conferencing or submission of video recordings.
  • Portfolio – The candidate provides a portfolio of evidence of previous experiences, such as testimonials, copies of former qualifications, statements of participation in professional development, photographs and examples of their own work. This evidence is assessed and mapped by an ECTARC TDO to the requirements of a unit.

Credit Transfer

Credit Transfer is different to RPL in that the student already has completed a unit of competency in a previous qualification. To be granted Credit Transfer, ECTARC requires evidence of successful completion of the unit; this can be provided through the USI Portal or a certified copy of a transcript or Statement of Attainment. Once this evidence is verified, Credit Transfer will be granted.

Example: Tom has been working in a medical centre as a Medical Assistant for the past 5 years and volunteering as an administrator for his children’s soccer club for 4 years. Two years ago he completed the HLT47715 Certificate IV in Medical Practice Assisting, which included the BSBMED303 Maintain patient records. Over the past year, Tom has been thinking about changing to an office role with a local business that has recently changed ownership and decided he would like to complete the BSB30120 Certificate III in Business. Tom enrols with ECTARC and has a competency conversation with an ECTARC TDO and an assessment plan is developed for him. Tom is granted a credit transfer for the unit BSBMED303 Maintain patient records and the TDO decides that he has sufficient experience to apply for RPL for a number of units relating to Business Administration. The remainder of units will be completed through the training and assessment pathway, where Tom will receive his learning materials and assessment tasks on the ECTARC Training Portal and will be supported by his ECTARC TDO to complete these.


If you think you may be eligible for RPL or credit transfer be sure to discuss this with ECTARC and/or provide relevant information and documentation when enrolling as it can save you time and/or money.

This BSB40520 Certificate IV in Leadership and Management reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

ECTARC has been awarded Smart and Skilled contracts to deliver funded training in some regions of NSW.  For more information on Smart and Skilled see below.



SMART & SKILLED WEBSITE IS education.nsw.gov.au/skills-nsw

The NSW government have made reforms to the NSW Vocational Education and Training (VET) system and have advised Registered Training Organisations (RTOs) to inform all students and employers about changes that will be implemented as of 1st January 2015. All trainees (new and continuing) and other students studying under government funded programs will be required to train under the new reform ‘Smart and Skilled’.  This will mean a change in fee structure and subsidies available to our new and existing students from this given date.

The NSW government has implemented a new set of fee arrangements for students which will be consistently implemented by all RTOs. This will affect the fees that students continuing (existing NSW trainees) into 2015 will be charged. These fees will be calculated on an individual basis – not an annual or semester fee as previously charged. The government has prepared a formula and  this will be used to calculate the fee. The number of hours (based on each unit’s nominal hours) that each student has yet to complete will be used to determine the fee. This new fee structure may mean an increase in fees for our continuing students in 2015.

Training Services NSW (the Government Department implementing these reforms) has a variety of links for both employers and students on their website. The following link will take you to a page with a range of information and fact sheets www.nsw.gov.au/education-and-training/vocational and we encourage you to take the time to read this information to ensure that you are aware of the changes occurring.

Smart and Skilled Consumer Protection Strategy

For more information on ECTARC’s policies such as complaints, refunds, Smart & Skilled Fee Administration and privacy please click here.


All traineeship enquiries can be directed to

Natalie Fernandes, Manager – Funded Programs

Phone: 02 4223 1111

Email: natalie@ectarc.com.au